Contact & support
Contact ALPHASEC for platform guidance, onboarding discussion, and operational support.
This page is intended to give travel-agent customers a clear and reliable contact point, together with a simple explanation of what to prepare before the first discussion.
ALPHASEC Co., Ltd.
For questions about PCISure, onboarding, support approach, or general service discussion, please contact us using the details below.
Helpful information to prepare
What we can help with
A clearer first conversation for travel-agent customers
Explain how PCISure supports onboarding, responses, evidence, review, training, and document history in one place.
Discuss whether your team is comfortable with a lighter setup or prefers closer coordination during the assessment cycle.
Clarify account roles, training workflow, reviewer comments, document history, and other day-to-day matters.
Simple next steps
A straightforward path from enquiry to working account
Contact ALPHASEC
Share your organization name, contact person, and the type of support you would like to discuss.
Review your needs together
We discuss the expected workflow, operational needs, and the most appropriate service option for your team.
Prepare onboarding
Once aligned, your company can proceed with registration and TA Admin preparation in the platform.
Begin operational use
Your team starts working in PCISure for assessment, evidence, review, training, and document follow-up.